Support

Help with Livi and connecting agents.

My agent can't connect

• Codes work once, for 10 minutes. Tap Get a new code in Livi and try again.
• Your agent needs to be able to run a command (like curl). For the Claude app or ChatGPT, choose that option instead and use the connector link.
• After adding the MCP server in Claude Code, run /mcp or restart so the tools load.

My widget isn't updating

• Widgets change only when your agent updates them. Ask your agent to schedule its updates. See the agent docs.
• Touch and hold the widget, tap Edit Widget, and check it's showing the right one.
• Open Livi once after installing so it can register your phone for updates.

I'm not getting questions

• Turn on notifications in Settings, Notifications, Livi.
• Check the agent isn't paused in the app.

Still stuck?

Open an issue on GitHub and we'll help.